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Outlook autodiscover

The Autodiscover service minimizes user configuration and deployment steps by providing clients access to Exchange features. However, Autodiscover can also provide information to configure clients that use other protocols. Autodiscover works for client applications that are inside or outside firewalls and in resource forest and multiple forest scenarios.

Exchange introduced changes to services that were previously handled by the multiple servers. The Mailbox server now provides Client Access services, so you can't configure a standalone Client Access server like you could in previous versions of Exchange.

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Autodiscover service in Exchange and Exchange is possible because:. Exchange creates a virtual directory named autodiscover under the default web site in Internet Information Services IIS. Client Access services on Mailbox servers provide authentication and proxy services for internal and external client connections.

If you are a user looking for help with connecting your Outlook client to your Exchange server, see Outlook email setup. Exchange stores in Active Directory the configuration of Exchange servers in the organization as well as information about your users' mailboxes. Before you install Exchange Server, you need to prepare your Active Directory forest and its domains. If you aren't familiar with Exchange forests or domains, see Step 3: Prepare Active Directory domains.

Exchange automatically creates at installation the virtual directory autodiscover in IIS, the frontend Client Access services web site that clients connect to.

This allows Outlook to discover the Exchange mailbox settings so that users don't have to deal with manually configuring advanced settings. You need to update the SCP object to point to the Exchange server.

This is necessary because Exchange servers provide additional Autodiscover information to clients to improve the discovery process. For more information, see Set-ClientAccessService.

You need to be assigned permissions before you can run the Set-ClientAccessService cmdlet. To find the permissions required to run any cmdlet or parameter in your organization, see Find the permissions required to run any Exchange cmdlet. Autodiscover makes it easy to retrieve the information that you need to connect to mailboxes on Exchange servers.Skip to main content.

Tous les produits. You should only allow settings from sources you know and trust.

outlook autodiscover

More Information. Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows. Oui Non. Australia - English. Bosna i Hercegovina - Hrvatski.

Canada - English. Crna Gora - Srpski. Danmark - Dansk. Deutschland - Deutsch. Eesti - Eesti. Hrvatska - Hrvatski. India - English. Indonesia Bahasa - Bahasa. Ireland - English.

Italia - Italiano. Malaysia - English. Nederland - Nederlands. New Zealand - English. Philippines - English. Polska - Polski. Schweiz - Deutsch. Singapore - English.When Microsoft Outlook tries to retrieve Autodiscover information from a server that is running Microsoft Exchange Server, you may experience unexpected results if you are using one or more of the available registry values that can be used to control Autodiscover. When Outlook tries to contact the Autodiscover service on the Exchange server with the Client Access Server CAS role, it can use several different methods to reach the service, depending on the client-server topology.

The currently implemented methods used by Outlook are as follows:. By default, Outlook will try one or more of these methods if it is unable to reach Autodiscover. Please see the Exchange Autodiscover Service White Paper appropriate for your version of Exchange for details on all of the different Autodiscover connection methods used by Outlook.

Exchange Autodiscover service. White Paper: Exchange Autodiscover Service. To resolve this problem, please review the Autodiscover-related registry data you may have on your Outlook client to ensure the data is configured correctly. Also, if you are unsure if the registry data is needed, consider changing the data for any of these registry values to zero 0 and then test Outlook to see if you experience a difference in Autodiscover. However, serious problems might occur if you modify the registry incorrectly.

Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, go to the following article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows. Type regedit.

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In Windows 7, click Start, type regeditin the Search programs and files box, and then press Enter. Some documentation states that the ExcludeSrvLookupvalue is used by Outlook in this scenario. Unfortunately, this documentation is incorrect as the ExcludeSrvLookup value does not exist in Outlook code.

outlook autodiscover

You can use the following steps in Outlook to determine the method by which Outlook is trying to retrieve Autodiscover information from Exchange:. Note Ignore the failures in these figures because this information is intended only to show you the different lookup attempts that are made by Outlook. This log file also includes any registry settings you have configured to exclude any of the Autodiscover lookup methods.

Outlook 2016 implementation of Autodiscover

For more information about the client-side management and administration of Autodiscover, go to the following Knowledge Base article:. You may also leave feedback directly on GitHub. Skip to main content. Exit focus mode.In the context of the Autodiscover feature in Outlook, this feature set includes policy settings and behavior that ensures the service endpoints used for Autodiscover adhere to sovereign cloud requirements. Specifically, in the Office specific steps that are listed in Autodiscover process step 4 and step 11policy control is available to ensure that appropriate service endpoints are used during the Autodiscover process.

The existing policy to bypass this step is still valid and can be used to go to Step 5 without trying the endpoint. Alternatively, there's a new policy that directs Outlook to query a central Office Config Service to retrieve appropriate URLs from which to retrieve the Autodiscover payload. Conceptually, the process works as follows:. Outlook provides several additional registry-based configuration options that might affect the Autodiscover process:. Use the Office Config Service.

How to configure Outlook Anywhere in Exchange 2010 - Part 1

Legacy information about autodiscover can be found in the following article in the Microsoft Knowledge Base:. For more information about Autodiscover, see the following Microsoft articles:. This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Learn more. Select Product Version. All Products. Autodiscover is the feature that Outlook uses to obtain configuration information for servers to which it connects.

In Outlook with Exchange servers, Autodiscover is considered the single point of truth for configuration information and must be configured and working correctly for Outlook to be fully functional.

This article describes the implementation of Autodiscover in the current channel Click-to-Run release of Outlook Office client update channel releases. More information. Autodiscover timing Autodiscover runs at the following times: During account creation. If this process is successful, another try is made one hour later. If the attempt isn't successful, the next try is made 5 minutes later. In response to certain connectivity failures.

How to suppress the AutoDiscover redirect warning in Outlook

In various scenarios, when a connection attempt fails, Outlook starts an Autodiscover task to retrieve new settings in any attempt to correct the connection problem. On a domain-joined computer, Outlook needs to know the UPN for a user in order to initiate the Autodiscover process.

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In order to get the UPN, Outlook must first look the user up in the directory. Outlook will request that this lookup should chase referrals.

In some cases, such as when you add a second account while Outlook is running, the Autodiscover payload is cached to a local file to be used during a restart of the Outlook client. This is a rare case and typically not the cause of generic Autodiscover issues. For this step, if Outlook decides you are in this special boot scenario and the attempt to retrieve the Autodiscover XML data fails, the whole Autodiscover attempt fails. No additional steps are attempted.

If the administrator has deployed this registry value and seeded an autodiscover. This again is an uncommon case and typically not the cause of generic Autodiscover issues.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Did this solve your problem? Yes No. Sorry this didn't help. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. How to disable AutoDiscover in Outlook for desktop. Any people can help me? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Independent Advisor.

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What issue are you trying to solve by disabling autodiscover? What type of email account do you have configured in Outlook? There are registry keys you can change so outlook doesn't use it to try and find the account but which is appropriate to use depends on the issue and account type.

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Thanks for marking this as the answer.This guide contains some reasonably quick and easy and some less elegant methods for end-users but also for Exchange administrators to get your Outlook connected to Exchange again. All discussed solutions are fully supported configurations by Microsoft and do not require any changes to Exchange or the need for a new SSL Certificate. This guide assumes that the following is already configured and running within the Exchange environment.

outlook autodiscover

Note: As all the methods discussed are fully supported by Microsoft, they can also be applied to larger corporate environments but for such installations it is best to follow the Preferred Architecture guidelines from the Exchange Team and use a dedicated Autodiscover subdomain with its name on the SSL certificate instead of a redirect. Both solutions that are being discussed in this section can be applied by end-users to get Autodiscover working for your email account so that you can make a fully supported connection to your Exchange mailbox within Outlook.

No server-level changes are needed.

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Method 1 is the preferred end-user-level method so please try that first. When the first solution works for you, you do not need to apply the second method. If this works, then you should see a website looking like this with ErrorCode and Invalid Request.

Getting an error is actually a good thing this time. Step 2: Create a local XML redirect file When it looks like that, create a new file in Notepad and copy and paste the following text into it. Save the file as autodiscover. It is important that you change the file extension from txt to xml.

You can also download the zip-file below. It contains an autodiscover. Save the file to the folder mentioned above. It also contains an autodiscover. Download: autodiscover. Step 3: Add an autodiscover reference to your Registry Now, open the Registry Editor and add the following value name and value. To do this, you can also use the download from Step 2. The reg-file assumes that you are using Outlook When you are using Outlookchange Save the file and double click it to import it into the Registry.

outlook autodiscover

Step 4: Open Outlook and configure your account Now open Outlook and add your account via Auto Account Setup by only supplying your name, email address and password. AutoConfiguration Autodiscover redirect prompt. Note: If you can connect successfully now, it may still stop functioning in the future when your Exchange administrator makes an infrastructural change that affects your mailbox. Location of the hidden cached Autodiscover.

XML file. Implementing one of the following solutions is preferred and recommended over implementing any of the end-user level methods. End-users can then configure their account in Outlook simply by providing things they know and can remember. You can check your Outlook Connectivity and Autodiscover configuration settings for your Exchange environment by using the Microsoft Remote Connectivity Analyzer.Edit this article.

Buy Now. Note: If you are troubleshooting issues with connecting Outlook to Exchange by using Autodiscover, reference Autodiscover connection issues or Microsoft account association issues for more information. For information about configuring Autodiscover for your domain, see DNS record definitions. To determine if Autodiscover is configured properly, use the Test E-mail AutoConfiguration tool in Outlook by following these steps:. While Outlook is running, press and hold down the CTRL key, and then right-click the Outlook icon in the system tray or in the notification area in the lower right corner of the screen.

Use Autodiscover is the only checkbox that is selected. As shown in the preceding figure, the Results tab shows that Autodiscover is detected. System Status. Outlook features enabled by using Autodiscover Use Autodiscover to set up Outlook to enable the following Exchange features: View free or busy details for calendar scheduling Out of office setup and management through Outlook Offline address book synchronization Share calendars, contacts, and folders by using a sharing invitation within Outlook Access Public Folders in Exchange and Exchange Automatic mapping of shared mailboxes For information about configuring Autodiscover for your domain, see DNS record definitions.

Test Autodiscover functionality in Outlook To determine if Autodiscover is configured properly, use the Test E-mail AutoConfiguration tool in Outlook by following these steps: Open Outlook and then minimize the Outlook application.

From the menu, select Test E-mail AutoConfiguration. Enter your email address and password. Click Test.


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